The San Francisco, California based cloud communications platform Twilio is considered among the top SIP trunking service providers globally. Twilio offers elastic SIP trunking that is easily scalable with the business objects of a rapidly expanding company. The feature that steps-up the game of Twilio is its entirely programmable VoIP system. It’s fastest voice API are helping organizations to make, route, and manage their call flow to a phone, app, or a browser by embedding these services into Web and mobile software. Twilio’s APIs are robust and can handle higher-level communication logics for customer engagement. The easily deployable global connectivity for VoIP infrastructure provided by this platform is admirable indeed. Twilio’s state of the art SIP trunking service is designed according to the scalability factor. More than 50,000 businesses have been benefited from the excellent services of this platform. The biggest customer of this SIP trunking platform is the WhatsApp messaging app. Uber also uses the services by this platform to connect to its customers.
Jeff Lawson led the foundation of Twilio in 2008. This platform works with different layers. Working with layers means that Twilio provides its services to the consumers by using layers, including a super network, programmable communications cloud, and engagement clouds. The programmable communications layer is the same layer that allows the developers to weave voice, messages, and video services into their applications. Twilio uses Amazon web services to establish connectivity between HTTP and public switched telephone networks and manage telephone infrastructure. A set of different architectural designs are used to withstand any unpredicted errors. This platform highly supports the deployment of open-source software. It also makes regular contributions to the open-source development community. This platform’s services are so robust that it helps the sip trunking provider do evangelism marketing.
Why choose Twilio?
Flexible API development platform
Twilio is an exclusive platform that does not only provide the top quality voice, messaging, and other embedded services. The platform also offers swift deployment of APIs. This platform also provides a drag-drop solution for the development and management of apps.
Advanced layers
The business communication solutions of Twilio are helping businesses of all sizes. This platform’s Super network layer enables the organizations to collaborate with consumers and choose the communicational strategy according to their needs and requirements.
Availability of Task router
This platform uses flexible routing logic. This logic helps organizations match tasks with the workers according to their skill set without going through any excessive coding mechanism. Twilio makes the process easier by using its skills-based routing APIs. Different fallbacks and escalation rules are used for the purpose. The attribute driven routing is also another not to forget feature of this platform. A few other services provided by this platform are:
- Lockup
- Autopilot
- Verify
- Authy
- Twilio conversations
- And orchesterian.
Pricing and Plans
Twilio does not works with pricing models and contracts. Instead, it serves the customers with a pay-as-you-go plan. Different committed users and volume discounts are also available. The flexible pricing options help the business avoid getting locked into big contracts. Various discount offers are also triggered as the usage grows.